Bio

Turnaround times and efficiency are what makes Erin Dawson and her business Dawson Documents– Virtual Assistant leaders in the administration field.  Based in Perth, Western Australia, Dawson Documents- Virtual Assistant provide administration services worldwide.  Having a Diploma in Business and over ten years administrative support experience Erin is passionate about helping small businesses grow.  Erin enjoys using her excellent communication skills and superb attention to detail to support and encourage like-minded entrepreneurial women, particularly Work-At-Home-Mums (WAHMs), through her application of sound business administration support to achieve their business goals.

Erin believes that having the passion to do what she does best shows through in all of her work, onto her clients and their customers.  She is vibrant, fresh and young – qualities that allow her to bring new ideas to her clients and ensure she is flexible enough to meet their quality and turnaround time needs.  Her passion for business extends to her newly launched Letters from Santa business, which she manages in tandem with Dawson Documents- Virtual Assistant.

What is your business name and your website url?

Dawson Documents – Virtual Assistant.  http://www.dawsonsocuments.com.au

How long have you been in business?

Almost 2 years

What made you decide to start your own business?

I was at home after just having my son and was asked to do some work for someone. I had come from an Admin and HR background so could do the work no problem. I then looked more into it and saw there was a profession for what I was doing. It was called Virtual Assistant, and here I am.

What strategies do you use to keep yourself motivated?

My clients keep me motivated. I have different projects and work coming through all the time so it keeps it interesting. Working around my kids, at home is also a huge motivator.

Do you have a current product or promotion running?

For January, all new clients that come on board with Dawson Documents, book 1 hour, get 1 hour free.

What makes your business/products unique?

The fact that I can assist a business from my home office. It is easy for the client, I reduce their stress and costs and increase their productivity. The client is just paying for the work completed and time it takes. No leave, sick or holiday pay. It’s just so simple.

How do you keep the balance between family and work?

You just do. It all seems to fall into place and work fantastically for us. I work around the kids and other activities we have planned, and it just works. Of course, prioritising comes into it sometimes and having a supportive husband also helps.

Do you have any advice for new WAHMs?

I would say, “Follow your dream”. If you have an idea, go with it and see how it goes. You might surprise yourself! You will never know unless you try, and if it fails, then don’t give up. There is more than one way to do everything!